Hello Experts 
I am hoping you could provide some recommendations, on how the below requirement could be managed in the customer service module.
I still have allot to learn and would be open to suggestions if there is also a better way to execute this requirement.
Requirement;
- 8 different kits that include labour, components w/quantities, based on the equipment type and model
- Kits to be used on billable time and material service orders (IW31/IW32)
- Components and quantities for each kit will be built using the material BOM's (CS01/CS02)
- A general task list (IA05/IA06) w/group counters will be created. The planned labour for operation 10 will be added
- The components from the material BOM will then be assigned and linked to OP10 in the general task list
- A service order (w/notification) will be created. The assembly linked to the task list will be added (on the header data tab)
- The general task list for the assembly will be assigned to the order. This will pull in the labour and components linked to OP10
- A quote will be created (DP80) to provide to the customer prior to order execution. The detail from the order can be displayed line by line.
- The output quote form that will be provided to the customer must display the labour and parts linked to OP10 as one line item/kit price
- If new operations or components were added (not associated with OP10), then these would need to display and separate lines/costs on the form
- Once the quote is accepted then the processing of the order will be completed as normal.
- All components will be issued to the job, PO's and goods receipt will be done for items not in inventory.
- Time entries will be completed (CAT2) as per normal process. All actual costs will be transferred back to the order
- The invoice will then be provided back to the customer for payment. The kit price will remain the same as it was when the quote was created.
- The output invoice form will also display operation 10 labour with parts linked to OP10 as one line item/kit price.
- New operation/component will display separately on the invoice that is provided to the customer.
Thanks for taking the time to read this. I look forward to your feedback and recommendations!
Sarah