Hi Denis, Here is the path,
QCC0 > Quality Notifications > Notification Processing > Additional Notification functions > Define Action Box > Define Functions for the Action Box > Select the notification type that you are using and double click on Activities.
You will find the action boxes customized there for this notification type. If you don't find any you can customize your own say Send mail for this purpose. After that go to detail view of this by double clicking on ti. You will find the Function Module provision to be provided there. Here you can add your own FM which would mainly contain the program of fetching the data from notification. With save event you can trigger this so that as soon as the notification is saved the email will be triggered to the concerned recipients. Possibly you need to work with basis team also who would allow sending email outside SAP.
Anand